CUSTOMER SERVICE

Call Centre Guide - How to Become an Effective Call Centre Agent

” Every contact we have with a customer influences whether or not they‘ll come back. ...

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Practical Guide to Better Communication

“You can have brilliant ideas, but if you can’t get them across, your ideas won&rsquo...

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Enhancing Customer Satisfaction through Effective Communication

“We believe that customer service shouldn’t be just a department: it should be the en...

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Delivering Exceptional Customer Service in a Retail Environment

“We believe that customer service shouldn’t be just a department: it should be the ...

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