Overcoming Objection In Sales

Objections are a natural outcome of the sales process. Each potential prospect has unique needs that sets them apart. The ability to properly uncover prospec...

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By: Elearninga-z        Course Category: SALES

About This Course

  Published 2016/05/21     English

Objections are a natural outcome of the sales process. Each potential prospect has unique needs that sets them apart. The ability to properly uncover prospect’s needs, present your product/services as solutions to meet these needs and handle objections are key requirements for success in sales.

This course has been designed to help sales persons discover effective ways to align their solutions to meet customer’s needs and overcome customer’s objections. In the course of study, you will learn how to identify the different types of objections and adopt the most efficient technique to overcome objections. 


At the end of this course, delegates will be able to:

  • Gain the trust and attention of  the customer by aligning solutions to customer’s needs
  • Identify the different kinds of objections you may face during sales
  •  Use the right approach to overcome different kinds of customer objections 

Module 1: Types of Objections

Module 2: Objections Handling Techniques

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